Has my computer been taken over by hackers

Hello Gwendoline,
We are here to help you. We have sent you an email with the link to get connected with our technical support team. Please follow that email and you will be able to resolve the issue.

Customer for many years down loaded AVG security paid using care two deferent icons have appeared one that has taken over my browser not the square icon with the four colours but oval shaped with three colours I have run the AvG and it says I am not protected from hackers I am unable to use my browser l am panicking can’t remember  my password to talk to support help

Hello Gwendoline,
We are here to help you. We have sent you an email with the link to get connected with our technical support team. Please follow that email and you will be able to resolve the issue.