Hello Julie,
We regret for the inconvenience caused. We would request you to know whether you are trying to install AVG free or a paid version and also mention your product name to assist further. If you are trying to install AVG free version, we would request you to remove installed AVG program with including traces from your system using AVG Remover tool and then try to reinstall AVG Antivirus free.
Note: If you have installed any other conflicting programs like AVAST,NORTON, McAfee or KASPERSKY means please try to uninstall it.
Once you have uninstalled from your system,try to follow the simple steps which mentioned below.
Remover and Download
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
I have installed AGV but the program did not install correctly and I are not installed AVG Zen . I can't uninstall AGV and even with the again downloading it can not be installed . Please try to help me =) And sorry for my english .
- Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C:\ drive and delete the "AVG REMOVER" folder manually. To download the AVG Free , please click on this link: http://www.avg.com/us-en/avg-antivirus-free .
Please feel free to contact us if you need any assistance.
Hello Julie,
We regret for the inconvenience caused. We would request you to know whether you are trying to install AVG free or a paid version and also mention your product name to assist further. If you are trying to install AVG free version, we would request you to remove installed AVG program with including traces from your system using AVG Remover tool and then try to reinstall AVG Antivirus free.
Note: If you have installed any other conflicting programs like AVAST,NORTON, McAfee or KASPERSKY means please try to uninstall it.
Once you have uninstalled from your system,try to follow the simple steps which mentioned below.
Remover and Download
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.