Have I loaded the AVG system? it keeps telling me to reload it?

AVG Performance
3

Hello Sally,
Thank you for reaching AVG Community Support.
We are sorry to hear the inconvenience you had with installing the subscription. We will certainly help you with the issue. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

1

I can't tell where i am in the loaded process.  It keeps telling me to install the program over again and doesn't take my email.

2

Hello Sally,
Thank you for reaching AVG Community Support.
We are sorry to hear the inconvenience you had with installing the subscription. We will certainly help you with the issue. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.