Kjetil, You may need install AVG with the latest installation file… Have a look @ this article (http://avgclick.me/W10compatibility).
AVG Guru
Hi Kjetil. I have sent you an email in order to get our additional support to resolve this issue. Please feel free to contact us for further assistance. Thank you.
I have had several different service personell try to fix this issue for me now. But still no fix.
I know that Chrome had some issues with the same windows upgrade.
https://code.google.com/p/chromium/issues/detail?id=522201
They have fixed the issue now.
Hello!
Any progress ???
Having similar problems with Internet Security. No update, not able to install after uninstall. Update failed, installation failed. even after running AVG removal tool … which actually in log says that also failed.
I see several treads in same or similar problem and support is mentioning that it has been escalated. Is it an issue with AVG or rather W10 Insiders Preview build 10547 (or earlier 10532-6) ?
I t is importnat to claim the corrective action from correct Vendor.
Thanks
JZa
Any update on this?? I have the same issue after installing 10532. Thanks!
I also have the same issue. Numerous attempts have been made to install AVG Internet Security, including using the removal tool and instructions as indicated above. However, the AVG installer continues to fail, at "Settings of firewall registry keys". I would also note that on startup, Windows Defender resets itself to "On", even though I continually turn it off in settings. Please advise when a fix is available.
Trying to repair gives the following msg: Settings of firewall registry keys failed. Error code 0x0070643 @AVGMSI_Error27025 settings of firewall registry keys failed 0xE001003D
What to do?
Hello Kjetil. I kindly request you to follow the instructions sent to your email to get our additional support to resolve this issue. Thank you.
@ Greg Hayden
Greg, You are quite correct to not use Windows Defender. From Win 8 it was upgraded to an active anti-virus program which obviously could conflict with AVG (http://avgclick.me/prepareforAVGinstall) .
AVG Guru
Thank you for your reply, but I have tried that latest version and the strange thing is that it does update but avg reports only partially protected and there is that yellow triangle warning sign on the icon.
I have had several different service personell try to fix this issue for me now. But still no fix.
I know that Chrome had some issues with the same windows upgrade.
https://code.google.com/p/chromium/issues/detail?id=522201
They have fixed the issue now.
I also have the same issue. Numerous attempts have been made to install AVG Internet Security, including using the removal tool and instructions as indicated above. However, the AVG installer continues to fail, at "Settings of firewall registry keys". I would also note that on startup, Windows Defender resets itself to "On", even though I continually turn it off in settings. Please advise when a fix is available.
I am experiencing the exact same issue. And I have the issue with Windows 10 Build 10525 as well. Does AVG plan to address the issue or not? SO far my only solution has been to remove AVG and install a different product from a different vendor. What a shame.
Kjetil, I certainly understand your concern. I have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.Thank you
Hi Jan,
We would require some more information to diagnose your issue. Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with solution:
1. Click this link http://www.avg.com/filedir/util/AVG_SysInfo.exe to download the AVG SysInfo tool.
2. Run the downloaded tool.
3. Click Accept to confirm the license agreement, and then click Continue.
4. Once the screen Output created is shown, fill in any additional details, or click Attach if you want to attach any additional files, such as screenshots.
5. Click Send, fill in your email address, and then click Send again.
We will analyze the received files and provide you with further information. Feel free to contact us if you have any queries with AVG products. Thank you.
Hi Kjetil. I have sent you an email in order to get our additional support to resolve this issue. Please feel free to contact us for further assistance. Thank you.
Hello!
Any progress ???
Having similar problems with Internet Security. No update, not able to install after uninstall. Update failed, installation failed. even after running AVG removal tool … which actually in log says that also failed.
I see several treads in same or similar problem and support is mentioning that it has been escalated. Is it an issue with AVG or rather W10 Insiders Preview build 10547 (or earlier 10532-6) ?
I t is importnat to claim the corrective action from correct Vendor.
Thanks
JZa
Hello kjetil,
Kindly uninstall your program using AVG Remover Tool and then reinstall the program. Please follow the below instructions.
Please make sure to save all your work and close all open documents! Your computer will be restarted during the process:
1. Please click on the link http://download.avg.com/filedir/util/AVG_Remover.exe to start the download of 'AVG Remover Tool'.
2.Run the downloaded tool and follow the instructions displayed on your screen.
3.Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
After uninstalling, please click on http://avgread.me/1DXPL5z for the instructions to download and install your product 'AVG Internet Security'. Please feel free to contact us back for any further assistance.
Thank you, Raja AVG Customer Care.
Thank you Rajaendra for your reply to get support. Appreciate it. Thanks, but I have now resolved the problem by migrating from build 10532 back to windows build 10525. Now AVG works just fine. Case closed. Thank you. 