Have just remewed my licence for internet security and PC tune up and it wont download

Jez, Please refrain from carrying out multiple postings on the same subject! You won't obtain an answer to your query any faster! See other posting (https://support.avg.com/answers?id=906b00000008qpsAAA).
AVG Guru

Cant get the downloads to complete the process… keeps failing. is it because I have windows 10?

Jez, Please refrain from carrying out multiple postings on the same subject! You won't obtain an answer to your query any faster! See other posting (https://support.avg.com/answers?id=906b00000008qpsAAA).
AVG Guru