Have payed the bill but you sent me that there is no payment

Greetings,

We apologize for the inconvenience. We'll check & help you with this.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.

Please check my payment on 21-12-2021.
Restore the payment because the windows PC is not in my possession any more!!
I am 93 jears old and do not get an another one. 

 

Greetings,

We apologize for the inconvenience. We'll check & help you with this.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.