Having 4k issues with avg tuneup v16

Other products
10

Hello Nano,
I apologize for the inconvenience caused. Could you please send us a screen shot of this? We will analyse the issue and assist you better.
Thank you.

5

http://postimg.org/gallery/12ezk92qi/42a7589a/

even with the new avg zen program i see everything tiny… so its not only tuneup. other non-avg programs works well but not all.  btw i using a 300% size… you can see like in the first image of the link above. its the recommended size and i dont going to change it… cause if i change it to lower the programs icons are looking very tiny, the program have no effect in size if i change the percentage to lower/higher.

11

hi, how much time its takes to the additional support to approxmently fix so little issue?
i contacted the additional support almost two weeks ago and they checked the issue and told they will look into it. they gathered info from my pc with some avg special tool.
want to know any progress about it, cause i like to use only avg programs for cleaning my pc.

1

hi, i having a problem in 4k res with the avg tuneup v16, i see everything tiny and small. with v15 i see everything big like it has to be with the same 4k res. i am using the trial version of avg tuneup now.  when i change to fullhd res i see everything perfect with both versions.
is there any fix for v16 to work well with 4k res like the older version?

my os is windows 10 final
pc specs: 4k monitor
cpu:intel quad core
gpu:msi gtx980

2

4k problem pic

3

Here is the screen shots of the examples.  Please inform me you seen the pics. 
Thanks. 

6

http://postimg.org/gallery/27ky1gicc/86d82be1/

7

Hello Nano,
I apologize for the inconvenience caused. Could you please send us a screen shot of this? We will analyse the issue and assist you better.
Thank you.

8

this is with v15 works good and big

4

Hello Nano,

We are able to view the screenshots now. Thank you for attaching it. I certainly understand your concern and I would request you to get our additional support to look into this issue. For this I have sent you the email instructions to get our additional support. Please check for the email on spam or junk folders if it is not present in the inbox. Thank you.

9

hi, how much time its takes to the additional support to approxmently fix so little issue?
i contacted the additional support almost two weeks ago and they checked the issue and told they will look into it. they gathered info from my pc with some avg special tool.
want to know any progress about it, cause i like to use only avg programs for cleaning my pc.