Having issues with avg free antivirus

Joanne, Have you used the AVG Remover tool?. If not, Have a look @ this AVG article (http://avgclick.me/howtoreinstallAVG).
AVG Guru

at first was having issues updating so I uninstalled then tried to reinstall but now I'm getting this message installation failed sorry we ran into a problem during initialization (0xC0070641: General error (0x0641) ) I have tried everything on the help pages but nothing works, I've been using avg for 10 + years and have never had a problem like this before can someone please help me with this issue.

        thank you Joanne

Joanne, Have you used the AVG Remover tool?. If not, Have a look @ this AVG article (http://avgclick.me/howtoreinstallAVG).
AVG Guru