Having major problems downloading my subscription

product lic # (wk removed) can't download my new subscription

Hi Douglas,

We're glad to help you with the installation process.
Please let us know the exact AVG program & what happens exactly while attempting to install it. Do you receive any error message?
If so, share us the screenshot of it for better clarity.

Hi Douglas,

We're glad to help you with the installation process.
Please let us know the exact AVG program & what happens exactly while attempting to install it. Do you receive any error message?
If so, share us the screenshot of it for better clarity.