Having problems getting rid of AVG 2015

Hello Robert,
We regret the inconvenience caused. We would like to remove AVG 2015 from your system using AVG Remover tool.
Steps to be followed:
1) To download AVG remover tool, please click on this link:  http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C:\ drive and delete the "AVG REMOVER" folder manually.
Please confirm whether we need to install AVG free or a paid version.
If we need to install AVG free version please try to follow below mentioned steps.

I downloaded the newer version and now I want to get rid of AVG 2015. Every time I try to do so it tells me in cannot delete AVGIDAgent and to make sure I have permission to delete things from this PC. I am the administrator on this PC and as far as I know I'm the only account on it! How can I get this to uninstall without giving me this message?

Also the newer version tells me "Identity Protection is disabled." Every time I click "Fix now," it tries for a bit to fix it and then the "Fix now" button pops up again. How do I turn this on? I've restarted it countless times trying to get it to work.

Hello Robert,
We regret the inconvenience caused. We would like to remove AVG 2015 from your system using AVG Remover tool.
Steps to be followed:
1) To download AVG remover tool, please click on this link:  http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C:\ drive and delete the "AVG REMOVER" folder manually.
Please confirm whether we need to install AVG free or a paid version.
If we need to install AVG free version please try to follow below mentioned steps.