HELP - AVG 'resolved' important files - Are they gone?

AVG Protection
5

Hello TrishAnne,
Thank you for contacting AVG support community.
We are sorry for the trouble caused.
You can retrieve those files using the below article.
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=use-avg-antivirus-ransomware-protection&q=Ransomware&supportType=home)
If you have any further queries, please feel free to contact us anytime.
Thank you and keep us updated.

1

Under Advanced Issues, AVG constantly highlights a bunch of my vulnerable files - many of which are just templates I use daily - with NO sensitive info.  Very irritating, but I usualy skip.  BUt today I accidentally hit resolve all and now I'm thinking are they GONE???
There's nothing in my recycle bin - but where is that list of files it 'RESOLVED'  and can I get them back?

3

Thanks -This appears to be a way I can tell AVG “No, that’s NOT a vulnerable file” in the FUTURE and have it stop loading that in for possible deletion. Great
BUT what about my files that it “RESOLVED’?   Are they gone? Can I get them back? I do not see anything in this article about RETRIEVING those files.  Please correct me if Im wrong and point out where that is covered. 

ALSO: Why isn't my login persistant on different tabs?
 

4

Hello TrishAnne,
Thank you for contacting AVG support community.
We are sorry for the trouble caused.
You can retrieve those files using the below article.
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=use-avg-antivirus-ransomware-protection&q=Ransomware&supportType=home)
If you have any further queries, please feel free to contact us anytime.
Thank you and keep us updated.

2

Hello TrishAnne,
Thank you for contacting AVG support community.
Please accept our sincere apologies. We will help you out.
We've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.