Help installing avg2015

Hi Monica, 
I noticed you contacted our support because of this issue. May I ask you whether the issue was solved?
Thanks

Where can I get help with downloading AVG2015?  About two months ago I wanted to update my AVG2014 to AVG2015.  I could not get it done.  I gave AVG remote access to my computer and after several hours of work AVG2015 was finally installed.  Yesterday I notice that AVG is no longer on my computer and I'm not sure when this happened.  Once again, I cannot get AVG2015 to download.  I get an error message of OxC0070643.  Can you please help me again.  Thanks, Monica

Hi Monica, 
I noticed you contacted our support because of this issue. May I ask you whether the issue was solved?
Thanks