Help restore firewall!

AVG Protection
3

Hello Carol,
We regret for the inconvenience caused. In order to assist you better, could you please more specific with the issue you are facing with AVG? Also, please let us know whether the firewall component is encircled in green color or not.
Thank you.

1

Firewall down need immediate help now.

2

Hello Carol,
We regret for the inconvenience caused. In order to assist you better, could you please more specific with the issue you are facing with AVG? Also, please let us know whether the firewall component is encircled in green color or not.
Thank you.