Hello Milan,
We are sorry to know that you feel this way.
Upon checking the case history, we could see that your recent chat session was disconnected due to technical difficulties.
Since our level two technical team couldn't fix the issue, they have explained the situation and asked suggestions to our level three team.
It will take time for them respond. Hence, keep checking your email to know about the status. Your patience is much appreciated.
Disappointed about the way avg support.
Case assigned but not reply even 3 days gone. On chat they drop the line to prevent any further questions.
Hello Milan,
We are sorry to know that you feel this way.
Upon checking the case history, we could see that your recent chat session was disconnected due to technical difficulties.
Since our level two technical team couldn't fix the issue, they have explained the situation and asked suggestions to our level three team.
It will take time for them respond. Hence, keep checking your email to know about the status. Your patience is much appreciated.