Hi, I was charged $53.11 on September 12, 2017 and am unsure why. It has never worked correctly. Pls

AVG Subscription
3

Hello Sarah,

I understand the inconvenience.
I see that no auto renewal took place on your account but the charge $53.11 was debited for AVG Ultimate (1 year subscription) and it doesn't happen due to renewal.
If you aren't interested to use this Ultimate subscription please use this link: https://support.avg.com/RefundForm?l= to submit the refund request.
Feel free to contact us if you need further assistance.

1

Hi, I was charged $53.11 on September 12, 2017 and am unsure why. Besides the fact that AVG has never worked correctly, I have always paid monthly so I am confused as to why this charge happened. Please refund this amount.
Thank you

2

Hello Sarah,

I understand the inconvenience.
I see that no auto renewal took place on your account but the charge $53.11 was debited for AVG Ultimate (1 year subscription) and it doesn't happen due to renewal.
If you aren't interested to use this Ultimate subscription please use this link: https://support.avg.com/RefundForm?l= to submit the refund request.
Feel free to contact us if you need further assistance.