Hi my computer is not able to scan,ie it is stuck on 1% impossible to stop scanning even if computer

AVG Performance
3

Hello Christian,

We are sorry for the inconvenience caused.
This issue is known one and we request you to completely reinstall AVG program using the AVG remover tool.
To use AVG remover tool, please follow the instructions as mentioned in this article: http://avgread.me/1DEtNP0
As per our record, you have purchased the subscription for AVG Protection Multidevice (1 year subscription).
To download, install and activate the AVG Protection Multidevice, program please follow the instructions mentioned in the below link:
http://avgread.me/1FKGRZI
Please feel free to contact us if you need any assistance.

1

Hi my computer is not able to scan it is stuck on 1% impossible to stop scanning even if computer is put on off then again online same scan always stuck on 1%!!

2

Hello Christian,

We are sorry for the inconvenience caused.
This issue is known one and we request you to completely reinstall AVG program using the AVG remover tool.
To use AVG remover tool, please follow the instructions as mentioned in this article: http://avgread.me/1DEtNP0
As per our record, you have purchased the subscription for AVG Protection Multidevice (1 year subscription).
To download, install and activate the AVG Protection Multidevice, program please follow the instructions mentioned in the below link:
http://avgread.me/1FKGRZI
Please feel free to contact us if you need any assistance.