Hidrive Software + IDP.ALEXA.53

Viruses & Threats
7

I ran into a similar issue today with Fujitu's ScanSnap application for PCs. Here's a screenshot.

False positive?

1

Hi,
I downloaded the Software for HiDrive from a save server of my provider IONOS. AVG detected IDP.ALEXA.53.
The providers support said, there is no virus, no risk. AVG is wrong. What to do?
A.C.

2

Hello, Landry

We would like to check that for you.
Did you receive any threat pop up from the AVG regrading this?
Could you share the screenshot of AVG threat detection message?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

4

So is it safe when you get the message IDP.ALEXA.53?

5

Greetings,

We will check that for you.
Could you share the screenshot of AVG threat detection message?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

6

I ran into a similar issue today with Fujitu's ScanSnap application for PCs. Here's a screenshot.

False positive?

8

So is it safe when you get the message IDP.ALEXA.53?

3

Thank you for the screenshot, Matthew
Upload the file in the below link ;
https://www.avg.com/false-positive-file-form
And run the deep scan again.