Ho fatto il pagamento , ma non mi attivano l'entivirus

AVG Protection
3

Hi Gecotex,

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1

Chi mi può fornire un numero per parlare con qualcuno ?   ho  un'anomalia strana:

da una parte  mi ritrovo  l'abbonamento scaduto , dall'altra parte mi ritrovo il pagamento effettuato , e dall'antivirus  non è  attivo, perché è scaduto.

ecco i vari passaggi

VG Internet Security

Periodo:
1 anno
Disponibile per:
1 dispositivo
Stato dell'abbonamento:
Scaduto
18 novembre 2020
 
# 848441676003 novembre 2020AVG Internet Security54,99 EUR
 
2

Hi Gecotex,

AVG support through Community channel is available only in English.
You can make use of Google Translator ( https://translate.google.com /) to translate our replies & reply in your language.

We are sorry to hear this.

We will help you with the activation.

It isn't recommended to share account/order, personal info over this public post
We have sent you an email to your registered email address. Please check for the email and revert back to us