Hello Paul,
We regret for the inconvenience caused to you. Are you experiencing the issue with only schedule scan or the normal scan too? If it is only with the schedule scan, please try to remove the schedule scan and add it again to check if that helps.
Please, feel free to let us know if you require any further assistance. Thank you.
Hello Paul,
We regret for the inconvenience caused to you. Are you experiencing the issue with only schedule scan or the normal scan too? If it is only with the schedule scan, please try to remove the schedule scan and add it again to check if that helps.
Please, feel free to let us know if you require any further assistance. Thank you.
after downloading windows 10 anniversary update I had a lot of trouble with my laptop slowing down and freezing all the time I try to sort the issue over a few days with no success so I had to reset my laptop back to manufacturing date so had to star all over again reinstall every thing witch is all fine now apart from when I came to reinstall my Avg protection witch install all ok and it's saying I am protected and it's updating all ok but when it comes to my daily schedule scan it starts but after just one second in to the scan just stops and freezes there and doe's nothing ,
so I have try a few things to try fix it like trouble shoot it uninstall it and restart computer and then reinstall it but the same thing ever time it's the same thing every thing working all ok apart from when it comes to my daily schedule scan just stops after just starting its scans and then nothing .
so hope some one can help me with this matter or a bit of advise what to do or what it is
THANKS Paul