Hello David,
I sincerely apologize for the difficulties you are currently experiencing.
We acknowledge your refund request.
Presently, your concerned case is escalated to our senior-most AVG team with high priority. I assure you that our AVG senior team will get back to you with a proper solution ASAP.
Regarding your refund request, It's not recommended to share your account/order info over this public post so I've sent you an email, please check and revert to us.
Thank you for your understanding.
After four failed attempts by your AVG Technicians to restore sound to my laptop, lost after buying and installing your Driver Updater, I was told to watch my incoming emails as I was being passed to the senior team. After 7 days I have still not received any communication from AVG.
I wish a full refund with compensation for my Driver Updater purchase ( I will have to purchase a new Laptop, due to your poor product and your useless technicians rendering the unit "NOT FIT FOR USE" )
DJ Hart
Hello David,
I sincerely apologize for the difficulties you are currently experiencing.
We acknowledge your refund request.
Presently, your concerned case is escalated to our senior-most AVG team with high priority. I assure you that our AVG senior team will get back to you with a proper solution ASAP.
Regarding your refund request, It's not recommended to share your account/order info over this public post so I've sent you an email, please check and revert to us.
Thank you for your understanding.