After four failed attempts by your AVG Technicians to restore sound to my laptop, lost after buying and installing your Driver Updater, I was told to watch my incoming emails as I was being passed to the senior team. After 7 days I have still not received any communication from AVG.
I wish a full refund with compensation for my Driver Updater purchase ( I will have to purchase a new Laptop, due to your poor product and your useless technicians rendering the unit "NOT FIT FOR USE" )
DJ Hart
Hello David,
I sincerely apologize for the difficulties you are currently experiencing.
We acknowledge your refund request.
Presently, your concerned case is escalated to our senior-most AVG team with high priority. I assure you that our AVG senior team will get back to you with a proper solution ASAP.
Regarding your refund request, It's not recommended to share your account/order info over this public post so I've sent you an email, please check and revert to us.
Thank you for your understanding.
Hello David,
I sincerely apologize for the difficulties you are currently experiencing.
We acknowledge your refund request.
Presently, your concerned case is escalated to our senior-most AVG team with high priority. I assure you that our AVG senior team will get back to you with a proper solution ASAP.
Regarding your refund request, It's not recommended to share your account/order info over this public post so I've sent you an email, please check and revert to us.
Thank you for your understanding.