Hi Aurele,
We're sorry to know that you feel this way.
Our developers are working 24/7 to update the new virus definitions to our database.
It is necessary for us to check the malware that you mentioned on a website.
Please submit the URL for analysis through this False Positive File Form link.
Please do use the same email address to submit the sample that you used for posting on community.
A website I had been using for may year got highjacked and the site downloaded a hostage malware onto my computer. AVG did not catch the download but noted after the fact something was going on. Unfortunately, AVG did not block the malware. A silent notification message raised that my gmail account was vulnerable and that I should change my password. The malware then created a new log in account on my computer, I was locked out. Fortunately, I did catch the problem before the malware took control full of my gmail and my computer. I wiped the disk, reimaged form a hidden boot disk and changed my passwords.
My question: Why did my AVG not go into full alert (sounds and all) and isolation the malware when it noticed something was wrong! I have since reported the site to the AVG research group but I was disappointed with AVG's performance. This could have gone bad for me really fast.
My question: Why did my AVG not go into full alert (sounds and all) and isolation the malware when it noticed something was wrong! I have since reported the site to the AVG research group but I was disappointed with AVG's performance. This could have gone bad for me really fast.
Hi Aurele,
We're sorry to know that you feel this way.
Our developers are working 24/7 to update the new virus definitions to our database.
It is necessary for us to check the malware that you mentioned on a website.
Please submit the URL for analysis through this https://www.avg.com/false-positive-file-form link.
Please do use the same email address to submit the sample that you used for posting on community.
We're sorry to know that you feel this way.
Our developers are working 24/7 to update the new virus definitions to our database.
It is necessary for us to check the malware that you mentioned on a website.
Please submit the URL for analysis through this https://www.avg.com/false-positive-file-form link.
Please do use the same email address to submit the sample that you used for posting on community.