Hello Arlindo,
We understand that you would like to cancel the Automatic Renewal of AVG programs, could you please confirm the same, so that we can cancel that for you from our end?
Thank you
How can i change from the automatic renewal subscription to previous method?
Is that so difficult ? Cant you just tell me how to do it ? Why doesnt that option show in my account profile ?. I want to do it by myself. Thank you. Or else ill have to cancel my subscription.
Hello Arlindo,
Sure, you can cancel the Automatic Renewal from your end, go to your AVG Myaccount and click on subscription tab, under that select the product for which you need to cancel the Automatic Renewal and you will get an option to cancel Automatic renewal, click on the same and it will be cancelled for that product.
Thank you.
Hello Arlindo,
We are sorry to know that you are not able to see the option to disable Automatic Renewal. In this case we need to escalate this case to the concerned team. However, for now, please try to sign in to your AVG Myaccount from different web browser and check if you are able to see that option.
Thank you.