How Can I Fix AVG Zen?

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4

Hi Gregory,
In order to analyze it please provide us with diagnostic output using this tool and please add detailed description of issue.
Thanks

1

Hello people,

AVG Zen on my Windows 7 laptop seems stuck. It says installed (or upgraded) successfully. Please restart computer. But that doesn't fix the problem. Every time I open AVG Zen, I get the same message I restarted the computer 4 times from the AVG Zen window to no avail ans well as at least 6 times from the main computer restart button and I keep getting the same message: A computer restart is required.

So I tried to uninstall and reinstall it, but it won't let me because it syas a restart is required. Zen is working well on my 2 Android devices and on my Windows Vista Desktop computer. How can I fix the problem with my laptop computer? Please help me. Thank you.

Greg

2

Gregory, AVG Zen support… You could try the new form link (https://support.avg.com/support_contact_form) to get email/chat/phone support. Otherwise, When available (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509) an AVG Community Support expert in Brno, Czech Rep… will respond to your posting @ their earliest convenience.
AVG Guru

3

Hi Gregory,
In order to analyze it please provide us with diagnostic output using this tool and please add detailed description of issue.
Thanks