Can't seem to find my post that i typed and submitted, hence this repeat of issue.
I had Remote Technical Support on Sunday. The assistance i got thru online chat solved the problem i was having but, unfortunately since then my Scheduled Scans are all over the place i.e. having many throughout the day and sometimes starting and stopping every few minutes. I have tried to rectify the problem via Advanced Settings but unsuccessful. I put 'every 24hrs' for frequency but they are still happening on a very frequent timescale.
Please help! How can i stop these Scheduled Scans and set them correctly once and for all.? I want one every 24hrs. Also how do i get Technical Assistance Support ONLINE as opposed to by PHONE?
Linda, Quote "Can't seem to find my post that i typed and submitted".. Click on 'All Questions' @ the top of the page & you'll see a drop-down menu including 'My Questions'. Just Click on it for all your questions.
AVG Guru
AVG Guru
Please, feel free to let us know if you require any further assistance. Thank you.
Avinash,
Thanks for your reply. I think i've managed to find the cause of the problematic Scheduled Scans which were constantly bombarding me, so unless the problem returns, thankfully i won't have to try Tech Support online again for this.
Have a nice day!
Thanks for your reply. I think i've managed to find the cause of the problematic Scheduled Scans which were constantly bombarding me, so unless the problem returns, thankfully i won't have to try Tech Support online again for this.
Have a nice day!
Hello Linda,
You can find answer to your question together with your another post here https://support.avg.com/answers?id=906b0000000Xadj . Please try keep whole conversation in one question/thread to speed up resolution.
Thank you.
Kishore,
When I clicked on the link you gave me above i got through to yourself who initiated the chat but after saying hello etc. a messagge came on saying 'The agent has ended the chat'. This has happened on the two occasions that i have tried to get online chat support with yourself each time. Please advise on what i can do next?
When I clicked on the link you gave me above i got through to yourself who initiated the chat but after saying hello etc. a messagge came on saying 'The agent has ended the chat'. This has happened on the two occasions that i have tried to get online chat support with yourself each time. Please advise on what i can do next?
Hello Linda,
You can find answer to your question together with your another post here https://support.avg.com/answers?id=906b0000000Xadj . Please try keep whole conversation in one question/thread to speed up resolution.
Thank you.