How can i look up my account

Hello Rosemary.
Thank you for contacting AVG Community Support.
I see you have already reached the concern team and they helped you with the above issue.
Please feel free to reach us again if you need any other help with AVG.
We extend our thanks for using our service.

I cant seem to log in to my account to verify my account. and make an enquiry for overfbilling

Hello Rosemary.
Thank you for contacting AVG Community Support.
I see you have already reached the concern team and they helped you with the above issue.
Please feel free to reach us again if you need any other help with AVG.
We extend our thanks for using our service.