How can I save file to "Documents" folder

AVG Protection
3

Hello Jo, 

We are glad to help you. You can add your software in AVG Exception and check whether you can use it without blocking.

Refer the below article to know how to add program in AVG Exception :
Excluding certain files or websites from scanning in AVG AntiVirus (https://support.avg.com/SupportArticleView?urlname=AVG-Antivirus-scan-exclusions)

Please try the above steps and let us know if its help you.

2

Hello Jo, 

We are glad to help you. You can add your software in AVG Exception and check whether you can use it without blocking.

Refer the below article to know how to add program in AVG Exception :
Excluding certain files or websites from scanning in AVG AntiVirus (https://support.avg.com/SupportArticleView?urlname=AVG-Antivirus-scan-exclusions)

Please try the above steps and let us know if its help you.

1

Our software (with digital signature), one of its functions is capture, which will save the image to C:\Users\Administrator\Documents\XXX
But as long as the anti-virus software is turned on, it will be blocked. Is there any certification required to avoid this problem?