How can I stop the every half hour pop up asking me to renew

General discussion
7

Hi Michael,

This isn't the experience we want you to have. Let us work towards fixing the issue.
Upon checking your account, we see that you've trial subscriptions of AVG Internet Security & TuneUp, valid till Dec 9, 2019.
Usually, AVG program would provide you the expiry notification in the user interface.
As we're uncertain about the exact pop up that you receive, would you be so kind to share us the screenshot of it for better clarity?

1

I did my free trial on AVG Antivirus and AVG Tuneup. Unfortunately I ran into a financial problem and cannot buy these two items this month. As instructed, I cancelled the Subscriptions. Today is Dec 5. My trial period doesn't end until the 18th. Oh my Lord in Heaven…now the AVG Software repeats auto-loading every stinking half an hour. It freezes up my comp, interrupts my browsing or game play. Look, I could deal with this a couple to three times in a 24 hour period. But no, it seems almost constant. Is my only option to Uninstall everything AVG and purge them from my computer? I'm two seconds from losing my mind. Someone, anyone please help me. thank you and may all your children grow up to be zillionaire geniuses if you are the person to save my sanity!

8

Hello, Happily I found some extra cash and decided to buy the One Year subscriptions for Internet Security, and AVG Tune Up! Thank you for all your help.

Happy Holidays, MIchael

4

As you can see, the Interface opens automatically with the Days left until they expire and on the Top right a Huge RENEW NOW. When it auto-loads it freezes, lags, interrupts whatever i'm doing online

5

Yes as soon as it happens again i will.

6

Hello, Happily I found some extra cash and decided to buy the One Year subscriptions for Internet Security, and AVG Tune Up! Thank you for all your help.

Happy Holidays, MIchael

2

Hi Michael,

This isn't the experience we want you to have. Let us work towards fixing the issue.
Upon checking your account, we see that you've trial subscriptions of AVG Internet Security & TuneUp, valid till Dec 9, 2019.
Usually, AVG program would provide you the expiry notification in the user interface.
As we're uncertain about the exact pop up that you receive, would you be so kind to share us the screenshot of it for better clarity?

3

Michael, thank you for your interest for AVG products. 
I am confident that you will have complete protection by our program. Feel free to let us know if you need any help.