How did you get my banks details to charge me £49.49

Hello Colin,

We can assure you that we have not processed any unauthorized payments from your card or account.
We'd be glad to clarify this. Since there is no any active paid subscription under your account.
We have sent an email asking more details to initiate the refund.
Please check your inbox/spam for the email.

I have never used your services  so how is there a pending charge of £49.49 from my bank account. Are you a scammer

Hello Colin,

We can assure you that we have not processed any unauthorized payments from your card or account.
We'd be glad to clarify this. Since there is no any active paid subscription under your account.
We have sent an email asking more details to initiate the refund.
Please check your inbox/spam for the email.