Hi James,
We regret to hear about the inconvenience caused. We can see that you have AVG Internet Security - Unlimited in your account, it doesn't require any license number and it can be activated using AVG Myaccount.
We have sent an email to your registered email address to uninstall the trial version, also it has instructions about how to install the AVG Internet Security - Unlimited, please follow the instructions and get this sorted. If you face any issues, please use the email link to contact our Technical support team via chat to get help. Thank you for understanding.
Please, feel free to let us know if you require any further assistance.
I have had to reinstall AVG because of a licence error bug.
Now I need to activate it but I only have an option to enter a licence No. I am on a subscription so there is no licence number.
It also tells me my trial will expire in 13 days. Please help - I have just paid for another year!
Hi James,
We regret to hear about the inconvenience caused. We can see that you have AVG Internet Security - Unlimited in your account, it doesn't require any license number and it can be activated using AVG Myaccount.
We have sent an email to your registered email address to uninstall the trial version, also it has instructions about how to install the AVG Internet Security - Unlimited, please follow the instructions and get this sorted. If you face any issues, please use the email link to contact our Technical support team via chat to get help. Thank you for understanding.
Please, feel free to let us know if you require any further assistance.