How do I activate my ultimate on another device?

General discussion
3

Hi Dana,

We have a specialized team to deal with mobile queries.
To reach them, please visit this https://support.avg.com/support_sales? link and select "Technical Support" tab.
For "are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select operating system as "android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly to know the status.
Thank you.

2

Hi Dana,

We have a specialized team to deal with mobile queries.
To reach them, please visit this https://support.avg.com/support_sales? link and select "Technical Support" tab.
For "are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select operating system as "android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly to know the status.
Thank you.

1

I purchased the Ultimate Annual Welcome Offer for Android through the Google play Store. I received the confirmation email from google with an order number and Ii appears in my Google subscriptions.

I cannot activate the activate the app on another device as well, like it says I should be able too.