Hello Enid,
I see that you have an active AVG Internet Security Unlimited for multidevice. Since AVG Zen app has been discontinued for Android, you may not be able to manage your Android devices from Zen interface on your windows computer. Please follow the below steps to install and activate AVG Antivirus PRO on your Android device.
1. Open Google play store app on your device.
2. Search for AVG Anti-virus and AVG Cleaner.
3. Locate and install the free version of the app.
4. Now open the installed app.
5. Tap on the drawer (3 lines) on top-left of the app and select Login option.
6. Enter your My Account email address and password.
Now, the AVG Anti-virus and AVG Cleaner will upgrade to PRO.
If not, please wait for 24 hours and check whether it's upgraded to PRO. I'm sure this information will help you.
How do I add my Samsung Tab A t my existing AVG
Hello Enid,
I see that you have an active AVG Internet Security Unlimited for multidevice. Since AVG Zen app has been discontinued for Android, you may not be able to manage your Android devices from Zen interface on your windows computer. Please follow the below steps to install and activate AVG Antivirus PRO on your Android device.
1. Open Google play store app on your device.
2. Search for AVG Anti-virus and AVG Cleaner.
3. Locate and install the free version of the app.
4. Now open the installed app.
5. Tap on the drawer (3 lines) on top-left of the app and select Login option.
6. Enter your My Account email address and password.
Now, the AVG Anti-virus and AVG Cleaner will upgrade to PRO.
If not, please wait for 24 hours and check whether it's upgraded to PRO. I'm sure this information will help you.