How do I amend or delete a scheduled scan - Mac OS User

I have tried the above suggestion but I dont see a file called .comAVG.Service.   Would love to know what my next course of action would be.  Help please?!  Thanks.

Hi, thanks for your reply.

However, when I hover my cursor over a scheduled scan, the …icon does not appear, so there is nowhere for me to edit….reminder: I am a Mac user, should that make any difference….

I cannot attach a screen shot owing to size limitations.

I use a paid version and I have the same issue. I need to delete a scheduled scan, and I don't have the option to proceed.

It's working fine. Thank you !

I am also having exactly the same issue as Jeremy. Dinesh, how can I get the informationm you sent to Jeremy. I am running AVG, version 19.8 on A mac with OS 11.2.1. Thanks

That article does not say anthing about how to edit / delete a scheduled scan. When I hover my cursor over any of my scheduled scans, I do not see … (the dots). So, what is the issue? Is it with the Mac OS, which is Big Sur, or with the AVG application? Is there another way of deleting / editing the scheduled scans? Can someone remotely access my Mac to see what is going on?

I don't see any options to remove a scheduled scan, nor to edit one. Help?!
We apologize for the misconception, Jeremy.

Kindly refer to this article to configure custom/schedule scan in 'AVG Internet Security for Mac'.
Let us know if you have further queries.
Thank you for returning to let us know.
We're glad to hear that this work around has helped. 
That worked for me as well. Thank you. Looking forward to the update.

Hello Jeremy.
Thank you for reaching us here.
A summary of your Custom Scan parameters appears on the Scan Options screen. To edit or delete the scan, hover your cursor over the scan details, and click the … icon (three dots), then select Edit Scan or Remove Scan.

Hello Sylvain & Wm,

We apologize for the inconvenience.
This issue has already been escalated to our developers with high priority and a bug has been created for the same. 
Our developers are working on it and hopefully, it would be fixed in the next AVG release/update.
If you want to delete scheduled scans, follows steps below. 

1. Open Finder > in menubar select 'Go' > Go to folder... > enter path: /Library/Application Support/AVGAntivirus/config/service-data/scheduled-scans/ and delete all files.
2. Open Finder > Applications > Utilities > Activity monitor > Select CPU > and quit process 'com.avg.service'.

Let us know if you require further assistance.

Hi, thanks for your reply.

However, when I hover my cursor over a scheduled scan, the …icon does not appear, so there is nowhere for me to edit….reminder: I am a Mac user, should that make any difference….

I cannot attach a screen shot owing to size limitations.
 

Hi use a paid version and I have the same issue. I need to delete a scheduled scan, and I don't have the option to proceed.

That article does not say anthing about how to edit / delete a scheduled scan. When I hover my cursor over any of my scheduled scans, I do not see … (the dots). So, what is the issue? Is it with the Mac OS, which is Big Sur, or with the AVG application? Is there another way of deleting / editing the scheduled scans? Can someone remotely access my Mac to see what is going on?

I have tried the above suggestion but I dont see a file called .comAVG.Service.   Would love to know what my next course of action would be.  Help please?!  Thanks.

I am also having exactly the same issue as Jeremy. Dinesh, how can I get the informationm you sent to Jeremy. I am running AVG, version 19.8 on A mac with OS 11.2.1. Thanks

Wm, may I know if you are using paid or free version of AVG?
We're glad to help you with the remote assistance, Jeremy.
An email including the steps to take advantage of the free service has been sent to you. Please follow those steps & sort this in a timely manner.