Hi Ronda,
We understand your concern and will help you with this. In-order to get the AVG paid license software in this laptop you need to remove the AVG free traces. To remove the AVG free traces please run the below tools.
AVG Clear tool: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe
1.Open tool
2.User Account control - click "Yes"
3.Windows safe mode - click "No" (we cannot recommend use the tool in safe mode, because there is a problem with compatibility)
4.Choose installed version (AVG Free, AVG Internet Security)
5.Click "Uninstall"
6.Click "Restart computer"
AVG Remover tool: http://files-download.avg.com/util/tools/AVG_Remover.exe
Once you finished with above tools please restart your PC and follow the below link to install AVG internet Security
http://files-download.avg.com/inst/mp/AVG_Internet_Security_742.exe
Thank you.
i just purchased a laptop and would like to apply my 3 computer license to the new laptop. I am using the free version for now until I can get the license applied. any ideas please?
Hi Ronda,
We understand your concern and will help you with this. In-order to get the AVG paid license software in this laptop you need to remove the AVG free traces. To remove the AVG free traces please run the below tools.
AVG Clear tool: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe
1.Open tool
2.User Account control - click "Yes"
3.Windows safe mode - click "No" (we cannot recommend use the tool in safe mode, because there is a problem with compatibility)
4.Choose installed version (AVG Free, AVG Internet Security)
5.Click "Uninstall"
6.Click "Restart computer"
AVG Remover tool: http://files-download.avg.com/util/tools/AVG_Remover.exe
Once you finished with above tools please restart your PC and follow the below link to install AVG internet Security
http://files-download.avg.com/inst/mp/AVG_Internet_Security_742.exe
Thank you.