How do I cancel my 2 month free trial?

AVG Protection
3

Hi Ersaline,

We're sorry to know that you've decided to cancel the AVG subscription.  
Upon checking your account, I'm unable to find any subscription. It might be registered under your alternate account.
As it isn't recommended to share the accout info over this public post, we've sent you an email requesting it.
Pleaes revert to us via email to proceed further.

1

i have spent an hour trying to find help in answering my specific question.  I keep getting the run around with no answer.  Very poor support.

2

Hi Ersaline,

We're sorry to know that you've decided to cancel the AVG subscription.  
Upon checking your account, I'm unable to find any subscription. It might be registered under your alternate account.
As it isn't recommended to share the accout info over this public post, we've sent you an email requesting it.
Pleaes revert to us via email to proceed further.