Hello Robert,
As of now our chat channel isn't available.
If you would like to update the card details from your end, then we have to cancel the auto renewal service for existing subscription.
You can then wait for the renewal notice to appear on your program.
Using the renew now option, you can enter the new card details and renew the subscription.
If not, you can contact us one or two days later and inquire whether our chat support is available.
If yes, you can connect with them and get the card details updated.
Let us know which option you would like to choose.
Thank you.
How do I change credit card used to pay for my account renewal?
When I log into my account I can not find any reference to changing credit cards.
Bob Loyd
Hello Robert,
As of now our chat channel isn't available.
If you would like to update the card details from your end, then we have to cancel the auto renewal service for existing subscription.
You can then wait for the renewal notice to appear on your program.
Using the renew now option, you can enter the new card details and renew the subscription.
If not, you can contact us one or two days later and inquire whether our chat support is available.
If yes, you can connect with them and get the card details updated.
Let us know which option you would like to choose.
Thank you.