Hi Darren,
We are sorry for the inconvenience caused. On checking your account I see that you have an active AVG Internet security multidevice (1 year subscription) and PC Tune up -unlimited till 9/30/2017 under the email address you have used to contact us here. If you would like to update your new email address please contact our sales support team ( https://support.avg.com/support_sales?l=en_US ) for further assistance.
Thank you .
Hi,
When I installed AVG I made an error in my email address. I purchased a 12 month subscription to AVG today and noticed my email was wrong so I created a new account and now I cannot work out how to remove my laptop from the current network (with the wrong email address) to the new one (with the correct email address) so that I can activate my purchase? I hope this makes sense, can anyone help?
Darren
When I installed AVG I made an error in my email address. I purchased a 12 month subscription to AVG today and noticed my email was wrong so I created a new account and now I cannot work out how to remove my laptop from the current network (with the wrong email address) to the new one (with the correct email address) so that I can activate my purchase? I hope this makes sense, can anyone help?
Darren
Hi Darren,
We are sorry for the inconvenience caused. On checking your account I see that you have an active AVG Internet security multidevice (1 year subscription) and PC Tune up -unlimited till 9/30/2017 under the email address you have used to contact us here. If you would like to update your new email address please contact our sales support team ( https://support.avg.com/support_sales?l=en_US ) for further assistance.
Thank you .