Hi William,
We understand your concern.
We could see that you have purchased the AVG Ultimate (Multi-Device) on Dec 2, 2019 and it is valid till Dec 2, 2020
You also have an AVG Ultimate valid till May 23, 2020.
I'm afraid to tell you that it isn't possible to merge these products because they are same products with different versions.
If you wish, you can get refund for the recent order and continue to use the previous one which is good till May 23, 2020.
Let us know, how would you like to proceed.
I tried to renew an existing account but would up with 2 subscriptions. How can I get my current one Extended to reflect an additional purchase (1Year).
Please refund the purchase made on 2 Dec 2019
Alright, Bill. As requested, we've initiated the refund for AVG Ultimate MultiDevice & an email confirming the same has been sent to you. For further queries, feel free to write back to us.