How do I disable AVG?

Hello Carol,
We regret for the inconvenience caused. Could you please confirm whether you had installed AVG 2016 or 2017 version on your system and also mention your product name to assist further?
Thank you.

It was suggested in order to find out if my Microsoft is ok.

Hello Carol,
We regret for the inconvenience caused. Could you please confirm whether you had installed AVG 2016 or 2017 version on your system and also mention your product name to assist further?
Thank you.

Hello Carol,
We really sorry to know that. We would request you to follow the steps which http://support.avg.com/SupportArticleView?urlname=How-to-disable-AVG mentioned in the article to disable the AVG program. Please let us know the status once you disabled the AVG program. Thank you.