How do i disable Passive Mode

General discussion
1

I signed up for the 60 free antivirus yesterday and downloaded it but it is on Passive Mode.  I had another antivirus installed which I uninstalled. How to I disable the Passive Mode as it won't allow me to?

2

Hello Vanessa,
Thank you for reaching AVG Community Support.
We regret the inconveniece you had with disabling the passive mode.
We will certainly help you with the issue.
For step by step instructions on disabling the Passive Mode, please refer the below article:
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-antivirus-passive-mode&q=passive+mode&supportType=home)
Thank you for understanding!
If you still require assistance, please write back to us. We're glad to help you.

3

Hello Vanessa,
Thank you for reaching AVG Community Support.
We regret the inconveniece you had with disabling the passive mode.
We will certainly help you with the issue.
For step by step instructions on disabling the Passive Mode, please refer the below article:
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-antivirus-passive-mode&q=passive+mode&supportType=home)
Thank you for understanding!
If you still require assistance, please write back to us. We're glad to help you.