Hello Thomas,
We are sorry for the difficulties you are currently experiencing.
Could you please let us know the exact issue you are facing? also provide us the screenshot http://avgclick.me/getscreenshot of the exact issue you are facing? so that we are happy to assist you better.
Please feel free to contact us for any further assistance. Thank you.
The Software Security Device option prompts me for a password every time I open my browser. This is annoying. How do I disable it?
Thomas, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru