Hi Ben,
We're sorry for the inconvenience this may have caused.
Please repair your AVG Internet Security as mentioned in this article, restart your computer once & check if the issue persists.
Keep us updated.
More then 3 years later, the issue still exists. I also actually have this problem: I cannot empty the shopping cart in the AVG Internet Security software.
Earlier this year I placed an order for AVG antivirus, because I wasn't sure if my subscription (which will require renewing later this year) would renew on its own. So I placed a new order for it, thinking that if I had an ongoing subscription that your customer database recognized, it would prevent me from placing another order, so I could use this to test if my subscription itself was still in place. However it didn't prevent me from placing the order, but later I found out I did have an active subscription that would renew. So to cancel the shopping cart's contents, I closed the AVG window (I had added it to the shopping cart in the AVG user interface itself, not my web browser). However, just today, I got a reminder that I still have items in my shopping cart. There is NO BUTTON that says "empty shopping cart" in the AVG user interface, so I don't know how to empty the shopping cart. One thing I absolutely DO NOT want to do, is complete the shopping cart purchase, or I will have TWO subscriptions. I don't need 2 AVG Antivirus subscriptions. Any AVG employees here, please help me to empty my shopping cart. I've included this screenshot of the AVG user interface shopping cart to show you where I am at, that I am trying to cancel the shopping cart.
@Midhun why is there not a simple "cancel" button or "empty cart" button on that screen (the one I showed in the screenshot)? That would make it a VERY SIMPLE process remove from the cart anything you didn't want.
More then 3 years later, the issue still exists. I also actually have this problem: I cannot empty the shopping cart in the AVG Internet Security software.
Hi Ben,
We're sorry for the inconvenience this may have caused.
Please repair your AVG Internet Security as mentioned in this article, restart your computer once & check if the issue persists.
Keep us updated.