Hello Mark,
We regret for the inconvenience caused. If you have installed AVG Protection free along with AVG ZEN we can't activate with the license number.We would request you to remove installed AVG program from your system using AVG Remover tool and then try to reinstall AVG Internet Security.
Note: If you have installed any other conflicting programs like AVAST,NORTON, McAfee or KASPERSKY means please try to uninstall it.
Once you have uninstalled from your system,try to follow the steps which mentioned below.
Remover and Download:
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C:\ drive and delete the "AVG REMOVER" folder manually.
Hello Mark,
We regret for the inconvenience caused. If you have installed AVG Protection free along with AVG ZEN we can't activate with the license number.We would request you to remove installed AVG program from your system using AVG Remover tool and then try to reinstall AVG Internet Security.
Note: If you have installed any other conflicting programs like AVAST,NORTON, McAfee or KASPERSKY means please try to uninstall it.
Once you have uninstalled from your system,try to follow the steps which mentioned below.
Remover and Download:
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C:\ drive and delete the "AVG REMOVER" folder manually.
How do I enter my KEY after downloading the free trial version?
To download the AVG Internet Security , please click on this link: http://files-download.avg.com/inst/mp/AVG_Internet_Security_742.exe .
Please feel free to contact us if you need any assistance. Thank you.