Hello Neil.
We're here to help. You do not have any active trial subscriptions registered under the email address you used to contact us here. However, we've found another AVG account registered under your name but with a different email address (c.xxxxxxxxxxxxxns@bipgond.com), which seems to be a typo. There is an AVG Secure VPN Multi-device (60-day Trial) registered under this account.
Since this trial subscription is registered with a different email address, it is not listed when you logged into AVG MyAccount using the correct email address. You've signed up for it on 11th May 2019 and it is valid through 11th July 2019. We'd like to inform that automatic renewal has been cancelled for this trial order and assure you won't be charged for its renewal.
I am unable to find any details including a date in my account as to when the trial period ends - to avoid automatic credit card charges.
My account only shows subscribed apps which is stated in the account but does not mention anything about Trial ones.
Thank you
Hello Neil.
We're here to help. You do not have any active trial subscriptions registered under the email address you used to contact us here. However, we've found another AVG account registered under your name but with a different email address (c.xxxxxxxxxxxxxns@bipgond.com), which seems to be a typo. There is an AVG Secure VPN Multi-device (60-day Trial) registered under this account.
Since this trial subscription is registered with a different email address, it is not listed when you logged into AVG MyAccount using the correct email address. You've signed up for it on 11th May 2019 and it is valid through 11th July 2019. We'd like to inform that automatic renewal has been cancelled for this trial order and assure you won't be charged for its renewal.