How do I get a refund?

Hello, Dennis

We acknowledge your refund request.
We can help you with the installation if you can explain what difficulties you face while downloading and also mention which AVG application.
If you still wish to get a refund for it, let us know.

I paid for update but it won't down load, the only help I can find from you starts at $19.99.

Hello, Dennis

We acknowledge your refund request.
We can help you with the installation if you can explain what difficulties you face while downloading and also mention which AVG application.
If you still wish to get a refund for it, let us know.