How do I get help with new subscription?

Hello Kathryn, 
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

This is horrible Customer Service.  How do I get help?  I'm, 73 and need help.  I just paid you over $100 and I can't get a person… I have to get a 'community?'…what is that?

Hello Kathryn, 
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.