I have an icon interfering with tasks I am trying to complete on my computer. It is called " Maps Voyage Ads" and then says in small print "has access to this site". It was suggested to me when I inquired of the AVG Internet Security I just purchased that I should scan my computer, which I did but that did not eliminate the icon and I was told everything was alright. Then I called support and I am very hesitant to turn over the operation of my computer to someone that asks me to do that. I am very skeptical because I have been caught in a scam by doing that at one time and I will not turn the control to a voice suggesting I do. Is there anyway someone can direct me a remedy to my problem that I can do myself from my keyboard? Thank you.
Hello, Dorothy
We will certainly look into this and help you.
The reason we provided a remote support for your issue is for your convenience and our assurance.
We need to know why it is not being removable and assisting you accordingly.
It's alright, try to uninstall the application from the Control Panel.
Kindly share us the screenshot of the error message if there is any while uninstalling.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Hello, Dorothy
We will certainly look into this and help you.
The reason we provided a remote support for your issue is for your convenience and our assurance.
We need to know why it is not being removable and assisting you accordingly.
It's alright, try to uninstall the application from the Control Panel.
Kindly share us the screenshot of the error message if there is any while uninstalling.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.