How do I make the 'Trial Expired' overlay go away?

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9

Hi Justin,
Please provide us with screenshot so we can better understand what issue you are dealing with.
Thanks

1

So when the new AVG 2015 came out with Zen and whatnot, I downloaded the Free 30 Day Trial and now the Trial has expired. I figured it would just convert automatically to the free version, which it has, but every time I open it up it says that the trial is up and that I need to buy the full version. I don't want to though and the overlay gets in the way of interacting with the rest of the program. I even uninstalled it, and installed the free version and it's STILL giving me this prompt. How do I make this go away?

8

Thanks Alan, I hope to hear something soon. Also, to be more specific, I also did my own research and found teh AVG Downgrader thing. Downloaded it, used it, restarted computer, and still the same problem. Hope this helps specify what's going on exactly

6

I am having the same problem and if it will not get fixed, I will stop using the software. The Trial expired should go away but it doesn't…uninstalling and reinstalling does not help. I have never seen such a mess in my life. Paid for a two year license and it looks like that is wasted money unless this gets fixed. I would have given AVG five stars until this happened. Now I wouldn't even give them one star…unless of course they fix it.

7

Having same issue. trial expired

5

Hi Martin,
For help on your issue please try refer to http://kb.avg.com/articles/How_to/How-to-remove-AVG-trial-popup-and-continue-with-free-protection.
Thanks

4

Hi Justin,
Please provide us with screenshot so we can better understand what issue you are dealing with.
Thanks

3

Having same issue. trial expired

2

I am having the same problem and if it will not get fixed, I will stop using the software. The Trial expired should go away but it doesn't…uninstalling and reinstalling does not help. I have never seen such a mess in my life. Paid for a two year license and it looks like that is wasted money unless this gets fixed. I would have given AVG five stars until this happened. Now I wouldn't even give them one star…unless of course they fix it.