Hello Olivia,
We regret for the inconvenience. Let us inform you that in AVG Free version we cannot activate the license in it. We need to remove that and then install the paid AVG program.
Download and run AVG Clear tool: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe. This tool will help with removing antivirus component of AVG 2017 and its traces.
Open tool
User Account control - click "Yes"
Windows safe mode - click "No" (we cannot recommend use the tool in safe mode, because there is a problem with compability)
Choose installed version (AVG Free, AVG Internet Security)
Click "Uninstall"
Click "Restart computer"
Once you restart your computer, please click the link http://files-download.avg.com/inst/mp/AVG_Internet_Security_1930.exe to install AVG Internet security.
Thank you.
Hello Olivia,
We regret for the inconvenience. Let us inform you that in AVG Free version we cannot activate the license in it. We need to remove that and then install the paid AVG program.
Download and run AVG Clear tool: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe. This tool will help with removing antivirus component of AVG 2017 and its traces.
Open tool
User Account control - click "Yes"
Windows safe mode - click "No" (we cannot recommend use the tool in safe mode, because there is a problem with compability)
Choose installed version (AVG Free, AVG Internet Security)
Click "Uninstall"
Click "Restart computer"
Once you restart your computer, please click the link http://files-download.avg.com/inst/mp/AVG_Internet_Security_1930.exe to install AVG Internet security.
Thank you.
I've had AVG for a long time. Have had to reformat the hard drive and then reinstall AVG. It seems to have installed a free 15 day version and i can't work out how to put my licence number in so im using what i paid for. How do i do it? Ive googled and found where it tells me what to do on the AVG website but hasn't helped at all as i don't have the 'options' menu that it talks about. Help!!