How do i remove my details from avg i have never purchased a product but need to remove my details

Hello David,
We sincerely apologize for the inconvenience. We have escalated your issue to the concerned team. You will be notified through Email at earliest. Thank you for understanding.

I need to remove my details from avg I have been given as a gift of avg internet security
each time I register it its ok till it checks for viruses or I use the internet and it reverts back to the
free edition. so I need to remove my account from AVG

Hello David,
We sincerely apologize for the inconvenience. We have escalated your issue to the concerned team. You will be notified through Email at earliest. Thank you for understanding.