Hello Ceri. I guess some adware programs unknowingly along with the installation of other programs. For your information no antivirus program is capable of providing you with 100% protection with this type of adware programs although AVG are always working 24/7. These adware programs should be removed manually. I would recommend you to start with uninstalling all unknown/unused programs and browser addons. Please try resetting your browser once. Please feel free to contact us again should you need any further assistance.
AVG has not picked this up as a threat, however, everytime I go on the internet my page comes up with our surfing how can I remove this?
Hello Ceri. I guess some adware programs unknowingly along with the installation of other programs. For your information no antivirus program is capable of providing you with 100% protection with this type of adware programs although AVG are always working 24/7. These adware programs should be removed manually. I would recommend you to start with uninstalling all unknown/unused programs and browser addons. Please try resetting your browser once. Please feel free to contact us again should you need any further assistance.